Complex Care

Complex care is person-centered specialist support for someone with a chronic or long-term health condition, that requires extra assistance to manage their symptoms and daily activities to enable a high quality of life.

This type of care differs from general domiciliary care because it usually involves medical intervention of some sort and involvement with clinicians and nurses that specialise in that individual’s particular condition. Complex care can include any condition that requires clinical support, such as Parkinson’s, acquired brain injuries or a neurological condition. It can also be provided if someone requires nursing care as a result of their primary condition, for example, a PEG feeding tube after someone has had a stroke.

The aim of complex care at home is to provide support around an individual’s needs and enable them to retain their independence as much as possible.


How long can I have complex care for?

The aim of complex care from Helping Hands is to enable you, as much as possible, to do the things you want to do, whilst being surrounded by the place you know and love the most; your home. With that in mind, our packages of care are completely individual to you, which means they’re flexible and can adapt around your changing needs too.

We recognise that everyone’s care situation is completely different – whether you’ve just come out of hospital and need care for a week or months to help you get you back on your feet, or if you have a complex condition that you’ve lived with since birth and want to be able to live by yourself. We also work closely with other health and social care providers to coordinate a comprehensive approach that encompasses every aspect of your care and support needs.