Regulatory standards
Medhealth is committed to fulfilling and exceeding the requirements of the Care Standards Act 2008 hence we are regulated by the Care Quality Commission (CQC).
Our values
Medhealth has years of experience in the caring profession and is an independently owned domiciliary care company aiming to provide high quality personal care and support to clients living in the community.
Our services are designed for adults who, through illness, disability or physical frailty, are unable to perform the tasks associated with daily life without assistance.
When you join Medhealth we aim to get to know you so that we are able to provide the best care possible and make you part of the Medhealth family.
Communication
Ensure all stakeholders are given means to have their voice heard and valued in the decision-making process. We will listen to each other effectively.
Integrity
We will act in an ethical, moral and responsible manner in all our business transactions.
Safety
The safety of our service users and carers is of paramount concern; we will ensure a safe working environment.
Our purpose
We recognise that among elderly people and people with disabilities there is a growing desire and increasing need to receive dignified care at home.
Our values
We will conduct our services in a consistent and professional manner in keeping with the contracts we have entered, honouring the promises we have made and delivering above what is expected with real love and care.
Our vision
Medhealth Care and Support Ltd's vision is to continue to ensure that the best possible domiciliary care is given to clients who wish to stay in their own homes but need help to do so.
Whilst it suits some people to move to a residential or care home, many people prefer to stay at home amongst friends, families and familiar surroundings.
It is this latter group who need either hourly or live-in care which we help by delivering care in a helpful and friendly way.
By ensuring the client’s routine, wishes and requirements are known, care plans can be made and discussed by Medhealth staff, the client and their families.
This enables the correct care to be delivered when and how it is needed.
Throughout the year, Medhealth looks to the future by reviewing policies and plans to accomplish the desire to supply the best home care possible.